Wednesday, February 4, 2009

Copyright Law: 12 Do's and Don’ts

As the blogging phenomenon expands, copyright concerns become quite important. Technology makes it really easy to copy, modify and share information, whether we talk about text, images, audio or video. The problem is that the vast majority of people do not have a clear understanding of the Copyright Law, which might result in illegal and costly mistakes. Below you will find 12 Do’s and Dont’s that will clarify what you can and what you can not do as an online publisher:

DO's

1. Do use material under public domain: you are free to use any work that is in public domain. This includes federal government documents, materials produced before 1923 and materials produced before 1977 without a copyright notice.

2. Do quote something you find interesting: the Copyright Act defines that short quotations for the purpose of criticism, commentary or news reporting are considered “fair use”. Notice that the quote should involve only a small portion of the work, and it should not replicate the “heart” of the material.

3. Do use facts and ideas: Copyright Law protects the expression of facts and ideas. That is the form, combination and structure of documents and not the facts themselves. You are free to use facts and ideas reported on articles or websites.

4. Do use other materials that are not subject to copyright: apart from facts and ideas there are many other classes of materials that can not be protected under the Copyright Law. Those materials include names, familiar symbols, listings of ingredients or contents, short phrases, titles, slogans and procedures (notice that some of those materials might be protected by trademark, though).

5. Do use a company name or logo if you are talking about it: trademarks should protect a company from people trying to use its name or logo to deceive customers. If you are criticizing or analyzing a company, however, you can use its name or logo under a “nominative fair use”.

6. Do use a company name on your domain: as mentioned on the previous item you can use a company’s name as long as you are not trying to deceive people that you speak on behalf of this company or that you are related to it in any way. This right applies to domain names. Someone could create a website to complain about a company, say Microsoft, and use a domain name that contains the name of this company, say microsoftsucks.com.

DON’Ts

7. Don’t assume that if you credit the author there is no copyright infringement: a lot of people wrongly think that if they credit the author of an article or image they are not violating the copyright law. You can only use copyrighted material if you have explicit permission from the author to do so (or if you make fair use of it, as explained before).

8. Don’t copy material just because it does not show a copyright message: the Copyright Law required a copyright notice to protect works until 1977. In 1978, however, the law changed and abolished the requirement for copyright notice. This means that every published work (be it on paper or digital media) automatically gets copyright protection, whether expressed with a notice or not.

9. Don’t equate Creative Commons with “free for grab”: while Creative Commons licenses are less restrictive then standard copyright they should not be interpreted a “free for grab”. In order to understand what you can or can not do with Creative Commons material you should check what kind of license it is using. Certain licenses will require you to credit the original author, while others will require that you release any modifications of the document under the same license.

10. Don’t copy material just because you are not making a commercial use: while making commercial use of copyrighted material might make it easier for the author to claim damages against you the commercial use per se is not a requirement for copyright infringement. Even if you are not making a commercial use of the material you are still infringing the law if you do not have a permission from the author.

11. Don’t assume that if you remove the copyrighted material you will be out of trouble: a lot of people copy images and text around the Internet thinking that in the worst of the cases they will receive a take down notice from the author and remove the material from the website. The removal of the copyrighted material will not remove the copyright infringement at all. Should the author decide to go after you in count you will be in trouble all the same.

12. Don’t copy material just because you can’t find a copyright holder: the fact that a copyright holder can not be identified does not imply that the material can be freely copied. Similarly if you locate the copyright holder, email him asking permission and receive no answer back you would still be infringing the law if you use the material.

50 Simple Ways to Gain RSS Subscribers

Most bloggers love their RSS readers. Not only that, but they also love to gain new RSS readers. It is such a joy when you wake up one day and see that your Feedburner count jumped by 200 or 300, right?

ways gain rss

Those days are quite rare though, and most people seem to have a hard time gaining even a small number of new RSS subscribers consistently.

Is there anything you can do about it? Any way to efficiently attract more RSS subscribers?

Sure there is. Many people wrote about this topic in the past, but I wanted to give my take on the issue too. I wrote those 50 ideas as they were coming to my head, as briefly as possible. Enjoy.

1. Have a big RSS icon. People are lazy. You need to keep that fact always in mind. If you use a little RSS icon, visitors might have a problem finding it. Most of those will just give up after a couple of seconds, so make sure the RSS icon is big and easily recognizable.

2. Display the RSS icon above the fold. Apart from using a big RSS icon, you must make sure that you display it above the fold. That is where most blogs have one, and that is where people are used to look for when they want to subscribe, so go with the flow.

3. Display the RSS icon on every page of your blog. When I started blogging I did this mistake. Only my homepage used to have an RSS icon…. As soon as I added it to every single page on the blog, the number of subscribers jumped.

4. Use words. Depending on your audience, just using an RSS icon might not be effective. If they aren’t tech-savvy, they might not know what that little orange thing is. In those cases, you can write a small message explaining that subscribing will allow them to keep updated with your posts and so on.

5. Write a post asking for people to subscribe. Ever heard the saying “Ask and thou shalt receive”? This principle works on most areas of our lives. Blogging is no exception. If you want people to subscribe to your feed, ask them to! Write a post about it, give them some reasons and you will see how they respond.

6. Use the FeedSmith plugin. Unless you hand code a lot of redirects on your blog, readers will still be able to subscribe to different RSS feeds provided by WordPress. This plugin will make sure that all your subscribers will be forwarded to the Feedburner feed, so that you can track them and control how your feed is formatted.

7. Offer email subscriptions. Like it or not, only a small percentage of the Internet users know about or use RSS feeds. Studies confirm that this number is below 10% around the world. Why would you want to miss the other 90% of the pie? If you use Feedburner, you just need to go on the “Publicize” tab to activate your email subscriptions.

8. Use an email subscription form. For most bloggers, an email subscription form will convert better than a simple “Subscribe via email” link. That is because Internet users are used to seeing those forms around, and typing their email address there is quite intuitive. The top of your sidebar is a good spot to place one.

9. Encourage readers to subscribe at the bottom of every post. Apart from having an RSS icon and email subscription form above the fold, it is also important to place them below each single post. Why? Because right after people finish reading your articles, they will look for something to do next, and subscribing to your blog is a good option. Additionally, if the article they just read was really good, they will be on the right mindset to subscribe and receive more of your articles in the future.

10. As few steps as possible. People are lazy (I know I mentioned it before, but it is worth re-emphasizing). The fewer the steps required for them to subscribe to your blog, the better. If you can reduce the number of clicks required, therefore, do it!

11. Use icons to offer subscription on the most popular RSS readers. One practical thing that you can do to reduce the number of steps required to subscribe to your feed is to use RSS reader specific icons (e.g., “Add to Google Reader” or “Subscribe on Bloglines”). Just analyze the most common RSS readers among your subscribers and add those icons to the sidebar.

12. Have clear focus on your blog. If you write about 10 different topics, it will be hard to convince people to subscribe to your blog. They might like your articles about technology, but they would hate to receive the house cleaning ones…. Having a clear focus is one of the most efficient ways to attract subscribers.

13. Publish new posts frequently and consistently. By frequently I mean publishing many posts per week or even per day, and by consistently I mean sticking with that frequency religiously. Those two factors will communicate to the visitors that your blog is active, and that subscribing to the RSS feed might be the best way to stay updated with it indeed.

14. Don’t exaggerate. While writing many posts per week or per day is usually a good thing, there is a limit to it. Many people mention that if a certain blog starts overwhelming them with dozens of new posts a day, they will just unsubscribe. The exceptions to this rule are the blogs on fast paced niches like gadget news.

15. Write valuable content. People will only subscribe to your RSS feed if there is some value that they can derive from it. This value might come from different different factors depending on your audience: it may come from the breaking news that you offer, from the deep analysis that you write, or from the funny things you say and so on, but it must be there.

16. Write unique content. You content might be valuable, but if people can find it elsewhere, they will have no reason to subscribe to your RSS feed. For example, suppose you copy all posts from a popular blog on your niche, say Lifehacker. You content would still be valuable, but it would not be unique, and most people would end up subscribing to the original source.

17. Don’t ramble or go off topic. If your blog has a clear focus as we suggested before, readers will subscribe to it for a very specific reason. If you then start writing about off topic stuff, it will annoy a great part of them. Just consider that a bad or unrelated post is worse than no post at all, since it might make some of your readers actually unsubscribe.

18. Use your RSS feed link when commenting on other blogs. Many bloggers have the habit of commenting on other people’s blogs. Some do it simply to join the conversation. Others because they want to promote their own blogs and generate some traffic. Either way, you can leave your RSS feed link instead of the website one to encourage people to subscribe to your feed (if you use Feedburner, they will be able to see your content anyway).

19. Run a contest. Contests are very popular on the blogosphere. If you have a somewhat popular blog, in fact, it is not difficult to raise some prizes and create one. By making subscribing to your RSS feed a requirement to participate, you could quickly boost the number of subscribers that you have. If you want to control who is going to take this action, use the email subscription method.

20. Offer random prizes to your subscribers. If you are not a fan of contests and competitions, you could always entice people to subscribe to your RSS feed by giving away random prizes. For example, if some company approaches you to donate some free copies of its product, you could in turn donate it to your subscribers

21. Write guest posts. Guest posts represent a very efficient technique for generating both brand awareness and traffic. If you guest blog on a popular blog on your same niche, there is also a good chance that a good percentage of that incoming traffic will end up subscribing to your feed.

22. Welcome the new readers. Whenever you manage to land a guest post on a really popular blog, or when you get mentioned on a larger website or mainstream site, it could be a good idea to write a specific post to welcome those readers. Use that post to describe your blog briefly, to talk a bit about yourself, and to encourage them to subscribe.

23. Go popular on social bookmarking sites. Some people say that the quality of the traffic coming from social bookmarking sites (e.g., Digg and StumbleUpon) is very low. This is true to some extent, because those visitors will rarely click on anything on your page (including on the subscribe link). Because of the sheer amount of traffic that you can get on those sites, however, even a really small conversion rate could easily mean 200 or 300 new subscribers in a matter of 24 hours.

24. Explain to your readers what is RSS. As we mentioned before, it is estimated that less than 10% of the popular know about or use RSS feeds. Can you do anything about this? Sure you can! Write a post teaching your readers what RSS is, why it is good, and how they can start using it. It works particularly well on blogs that have a non tech-savvy audience.

25. Have a special “Subscribe” page with all the info and links there. Apart from writing a specific post teaching your readers about RSS, you can also create a special “Subscribe” page on your blog where you explain briefly how to use RSS feeds, and place all the subscription links, badges, and email forms. You could then link to that page from the sidebar, with a link that would say “Subscription Options” or “How to subscribe.”

26. Create a landing page on your blog to convert visitors in subscribers. If you are going to purchase some banners or other type of advertising, it is highly recommended that you create a landing page to receive those visitors on the best way possible. Use that page to describe your blog, to highlight your best content, and to ask them to subscribe. When doing guest blogging, you could use this page as the byline link as well.

27. Send traffic to that page using PPC. Pay-per-Click advertising, like Google AdWords, is one of the cheapest ways to send targeted traffic to your site. Depending on the quality score that you get (this is calculated from the AdWords side) you could start getting visitors for as low as $0.01 each. That is, with $100, you could send up to 10,000 visitors to your landing page. With a 1% conversion rate this would mean 100 new subscribers.

28. Write an ebook and ask people to subscribe in order to download it. Whether you like them or not, eBooks are a part of the Internet. Many people write them, many others download and read them. If the content and the promotion are well structured, you have thousands of people wanting to read yours. What if you then require people to subscribe first before they can download it? That would bring a heck lot of new subscribers.

29. Launch an email newsletter with Aweber. An email newsletter can be used to complement the content on most blogs. You send a weekly email to those subscribers with your insider views of your niche, with some extra tips, tools and so on. If you then choose Aweber for your newsletter, you can use the “Blog Broadcast” feature to turn those newsletter subscribers into RSS readers too (they will receive a weekly summary from your feed).

30. Offer a full feed. If your goal is to have as many subscribers as possible, then offering a full RSS feed is the only way to go. Many people get annoyed by partial feeds, and even if that does not discourage them from subscribing at first, it might make them unsubscribe shortly after.

31. Clutter your website with ads. This point is a funny/weird addition to the list, and I don’t recommend anyone doing it. I didn’t invent this though, and I saw some people in the past talking about it. The idea is simple: if you clutter your website with many flashy and intrusive ads, but offer top quality content anyway, some people might get an urge to subscribe to your RSS feed just to avoid the clutter on the website….

32. Don’t clutter your RSS feed with ads. Just as too many ads on your site can scare visitors away, too many ads or badges or links on your RSS feed can make people unsubscribe. Keep the RSS feed as clean as possible. That is what people expect to have when they subscribe to an XML file, after all.

33. Use social proof. Ever entered into a restaurant because the place was packed with people, or didn’t enter one because it was empty? That is social proof in action. If you have a good number of RSS subscribers already (I would say over 500), you could display it on your site using the Feedburner feed count widget. This might motivate people to give your RSS feed a shot.

34. Offer breaking news. RSS feeds are one of the most efficient ways to keep up with sites that are frequently updated with information that you care about. If you manage to break some news, or to offer frequent updates on popular topics (like stock market alerts), people would have a stronger motivation to subscribe.

35. Mention that subscribing to your blog is free. It might sound strange, but many people actually get confused with the “Subscribe” terminology. I received dozens of emails over the past year from people that wanted to know if there was any cost associated with subscribing to my RSS feeds! To avoid any confusion, it could be worth mentioning that subscribing to your blog is free, so instead of “Subscribe to my RSS feed” you could use “Receive our updates for free.”

36. Use pop-ups to encourage subscription to your newsletter. Darren managed to increase his conversion rate by more than 700% using pop-ups. Sure, they are intrusive, but they work like nothing else. If you already have an established and loyal following, perhaps using this technique wouldn’t hurt your traffic. We also did a recent poll on the topic.

37. Use an animated RSS feed icon to draw attention. Animated ads get a much higher click-through rate, exactly because they move around and draw people’s attention. You can use the same technique with your RSS feed icon, and make it an animated GIF to call the attention of the visitors.

38. Use feed directories. Don’t expect to receive hundreds of new subscribers by using this technique, but every small bit helps right? Some people use feed directories to find new RSS feeds and content to subscribe to, so if you have some free time you could submit yours on those sites. Here is a list with almost 20 feed directories.

39. Email first time commentators encouraging them to subscribe. Sending a personal email to your first time commentators is a kind gesture, and many will thank you for that. You could use this opportunity to remind them that they can stay updated with your blog via the RSS feed. There is also plugin called Comment Relish that can automate this process, although it becomes less personal.

40. Make sure the feed auto-discovery feature is working. Most modern browsers have an auto-discovery feature that tried to identify if the website you are visiting has a valid RSS feed. If they do, the browser will present a small RSS icon on the right side of the address bar. So make sure that your can see that icon while visiting your blog, and click on it to see if the right RSS feed will pop. On WordPress you can edit this part on the header.php file.

41. Offer a comments feed. If you have an active community of readers who often engage in discussions on the comments section of your blog, you could consider offering a comments RSS feed.

42. Offer category feeds. If you have many categories on your blog, you could offer an RSS feed for each of them individually. This would enable visitors that are interested only in specific topics to subscribe to them and not to the whole blog. At the same time this granularity could increase the overall number of RSS subscribers you have.

43. Run periodic checks on your feeds. It is not rare to find blogs around the web with a broken RSS feed. Click on your own feed once in a while to make sure that the link is working, that the feed is working, and that it is a valid XML document.

44. Recover unverified email subscribers. You will notice that good percentage of your email subscribers will never confirm their subscription. Some are lazy, some just don’t understand the process. This percentage can go as high as 30%, so you could end up losing many would-be subscribers there. Fortunately you can email those unverified subscribers and remind them about the problem. It works for some.

45. Leverage an existing blog or audience. If you already have a popular blog, newsletter, forum, twitter account and so on, you could leverage that presence to get new subscribers. People that already follow you in some place will have a higher chance of subscribing to you new blog, especially if they like your work or person.

46. Use cross feed promotion. Find some related blogs that have a similar RSS subscriber base, and propose to the blogger to use a cross feed promotion deal. That is, you promote his blog on your feed footer, and he promotes your blog on his feed footer.

47. Use testimonials on your “Subscribe” page. You probably have seen how most product sales pages on the web use testimonials, right? That is because a personal recommendation from a third party goes a long way into convincing a prospect. If that is the case, why not use testimonials to convince people to subscribe to your RSS feed?

48. Get friends to recommend your site and RSS feed on their blog. Even stronger than having a testimonial on your “Subscribe” page is to have someone recommend you on his own blog or website. Many of his readers will pay attention to the message and head over to your blog to check what the fuzz is about.

49. Do something funny or weird while asking for people to subscribe. People love blogs with a sense of humor. If you can make them laugh, you have took them half way into subscribing. Some months ago I published the Huge RSS Icon Experiment, and gained 300 new subscribers in 3 days.

50. Start a long series so people subscribe to keep update with it. Long and structured series of posts are not only traffic magnets, but also RSS readers magnets. If a casual visitor discovers that you are publishing a long series about a topic he is interested on, he will think about subscribing in order to not miss the future posts of the series.

7 Ways to Promote your Site with a Bit of Money

Below you will find 7 ways to promote your website or blog with a bit of money. You can use them to generate raw traffic, improve your search engine rankings, gain visibility on your niche and so on. Despite the initial investment most of those techniques will pay off on the short to medium term. If you are expecting to make money with your website there is no reason to assume that you will not need to spend some as well, right?

1. AdWords: Google make billions of dollars every year from the AdWords-AdSense combo. Why is that? Because they work. Adwords is probably the most efficient method to generated raw traffic for your website. In order to get started you should create an account, add lots (by lots I mean hundreds if not thousands) of keywords that are related your site and set the maximum Pay-per-Click rate at $0.01. After that raise the rate by $0.01 every week or so until you start getting the desired amount of daily clicks. Notice that at lower bids the keywords will be reported as “Inactive for Search”. Do not worry about it, it just means that your ads will not appear on the search network (Google’s search results), but they will appear on the content network (websites of people that use AdSense).

2. Site-Specific AdWords: if you pay attention to the AdSense units you will see that most of them have a link titled “Advertise on this site”. This feature enables AdWords advertisers to create customized ads that will be displayed only on specific websites. Those ads work on a CPM (cost per 1000 impressions) rather than a CPC (cost per click) basis, but they can generate a good amount of very targeted traffic since you will be in control of where the ad will be displayed and of the message. You can get even better results if you use some creativity when designing the ads, click here for some examples.

3. StumbleUpon Ads: StumbleUpon is a very innovative social bookmarking site that allows users to discover great websites by using a browser toolbar. When the user clicks on “Stumble” he will be delivered a website that people with similar interested rated positively. The user is also able to give positive and negative ratings to any website that he visits on the Internet. StumbleUpon also offers advertising campaigns, called StumbleUpon Ads, where you can deliver your website directly to those “Stumblers”. It costs $0.05 per page delivered, but since the websites that appear on StumbleUpon usually have a high quality it is very likely that part of that paid traffic will convert into regular readers.

4. Text Link Ads: if you are trying to increase your search engine rankings to leverage organic traffic you should consider buying some text link ads. While those text links can also generate direct traffic the biggest benefit you will have is an improvement on your search rankings, specially if the links are placed on authoritative and relevant websites. There are several places to buy text links, including specialized companies like Text-Link-Ads and Text Link Brokers or online forums like Digital Point’s market place.

5. Direct Banner Sales: most established websites sell banner ads or sponsorship plans directly. Those advertising deals usually are structured with weekly or monthly fees, regardless of the number of impressions or clicks that you will get. Despite this characteristic a banner placement can represent good value for money because apart from the direct traffic you will also create visibility and brand awareness. Readers of the website where you will display your banner will associate the message on the banner with your site or blog. Should they come across that banner or message two or three times it is very likely that they will get curious and decide to check what the buzz is all about. Another advantage of banner placements is the fact that people will unconsciously think that the author of the website endorses your content or product.

6. Sponsored Reviews: buying some sponsored reviews is a good way to kick-start a website. They will bring backlinks, traffic and RSS subscribers. There are many market studies confirming that “word of mouth” is the most efficient way to capture people’s attention, and that is just what you get with sponsored reviews. You can either pay a low price (sometimes as low as $5 per review) to get a large number of reviews from small sites or you can focus on large players (which can charge several hundreds of dollars for a single review) that are authorities on your niche. The best way to purchase sponsored reviews is through sites like SponsoredReviews.com, ReviewMe or PayPerPost.com.

7. Blog Networks: there are several blog networks founded around a traffic exchange principle. Basically you create an account for you blog and you earn credits by surfing other members’ blogs. Afterwards you can use those credits to make people visit your blog or to display your banners around the network. The interesting part is that most of those blog networks allow users to purchase credits with money, and the price is really convenient. You should be able receive hundreds of visitors or to get thousands of banner impressions for less than 10 dollars. Some blog networks that sell credits include Blog Explosion, Blog SoldiersBlog Advance. and

30 Beautiful Blog Designs

It’s not hard to design a weblog, but it’s getting harder when you try to achieve a unique weblog design. It doesn’t matter what weblog-engine you are using — frequently used themes tend to become boring over time, and they also don’t necessarily reflect the unique identity of the blogger.

To create an original design you need fresh ideas and creative design solutions. However, you don’t need to go too far with your design experiments. Basically that’s a close attention to finest details which makes a weblog stand out and gives it a fresh flavour and soft touch visitors can recognize immediately.

We’ve selected some more of them — over 30 excellent weblog designs with unusual design approaches; these blogs don’t only have a unique voice, but they also pay close attention to the finest design details.

Simplicity and Whitespace

Andreas Pihlström

Screenshot Weblog-Design

Theocacao

Screenshot Weblog-Design

Elitist Snob

Screenshot Weblog-Design

Fiveruns — so simple yet so beautiful.

Screenshot Weblog-Design

Blabolnik

Screenshot Weblog-Design

TNTPixel

Screenshot Weblog-Design

Rob Goodlatte

Screenshot Weblog-Design

Gerrit van Aaken

Screenshot Weblog-Design

Jared Christensen

Screenshot Weblog-Design

PSDtuts

Screenshot Weblog-Design

Verbalized — sometimes less is more. Close attention to small details is impressive.

Screenshot Weblog-Design

Sam Brown - a truly modest design.

Screenshot Weblog-Design

Weblogs Which Don’t Look Like Weblogs

Dan Rubin

Screenshot Weblog-Design

The Adventures of Cindy Li

Screenshot Weblog-Design

George Huff

Screenshot Weblog-Design

grantmx designs - this one melts clever portfolio and blog

Screenshot Weblog-Design

Blogsolid

Screenshot Weblog-Design

Carsonified

Screenshot Weblog-Design

Jrvelasco — quite noisy, but the noise fits to the subject of the weblog.

Screenshot Weblog-Design

Simon Reynolds

Screenshot Weblog-Design

Jonathan Durán

Screenshot Weblog-Design

Nice And Original Blog Designs

Tobias Baeck

Screenshot Weblog-Design

Chris Murphy — don’t forget to check the design of the archive section and the footer.

Screenshot Weblog-Design

Anthony Casey

Screenshot Weblog-Design

split da diz — interesting design: unusual approach for site structure.

Screenshot Weblog-Design

Adrian Pintilie — the top section of the site is pretty colorful.

Screenshot Weblog-Design

Cult Foo

Screenshot Weblog-Design

She Unlimited

Screenshot Weblog-Design

Tickerville

Screenshot Weblog-Design

Amy Hoy

Screenshot Weblog-Design

moddular — the design might look a little bit noisy, but it definitely has its personal style.

Screenshot Weblog-Design

Victoria van Roosmalen — OK, this cat looks cool.

Screenshot Weblog-Design

Top Ten Guidelines for Homepage Usability

Following are ten things you can do to increase the usability of your homepage and thus enhance your website's business value.

Make the Site's Purpose Clear: Explain Who You Are and What You Do

1. Include a One-Sentence Tagline

Start the page with a tagline that summarizes what the site or company does, especially if you're new or less than famous. Even well-known companies presumably hope to attract new customers and should tell first-time visitors about the site's purpose. It is especially important to have a good tagline if your company's general marketing slogan is bland and fails to tell users what they'll gain from visiting the site.

2. Write a Window Title with Good Visibility in Search Engines and Bookmark Lists

Begin the TITLE tag with the company name, followed by a brief description of the site. Don't start with words like "The" or "Welcome to" unless you want to be alphabetized under "T" or "W."

3. Group all Corporate Information in One Distinct Area

Finding out about the company is rarely a user's first task, but sometimes people do need details about who you are. Good corporate information is especially important if the site hopes to support recruiting, investor relations, or PR, but it can also serve to increase a new or lesser-known company's credibility. An "About " section is the best way to link users to more in-depth information than can be presented on the homepage. (See also my report with 50 guidelines for the design of "about us" areas of corporate websites.)

Help Users Find What They Need

4. Emphasize the Site's Top High-Priority Tasks

Your homepage should offer users a clear starting point for the main one to four tasks they'll undertake when visiting your site.

5. Include a Search Input Box

Search is an important part of any big website. When users want to search, they typically scan the homepage looking for "the little box where I can type," so your search should be a box. Make your search box at least 25 characters wide, so it can accommodate multiple words without obscuring parts of the user's query.

(Update: Based on more recent findings, my recommendation is now to make the search box 27 characters wide. This and other new guidelines are covered in my tutorial on Fundamental Guidelines for Web Usability at the Usability Week 2009 conference in Washington DC, San Francisco, London, and Sydney. )

Reveal Site Content

6. Show Examples of Real Site Content

Don't just describe what lies beneath the homepage. Specifics beat abstractions, and you have good stuff. Show some of your best or most recent content.

7. Begin Link Names with the Most Important Keyword

Users scan down the page, trying to find the area that will serve their current goal. Links are the action items on a homepage, and when you start each link with a relevant word, you make it easier for scanning eyes to differentiate it from other links on the page. A common violation of this guideline is to start all links with the company name, which adds little value and impairs users' ability to quickly find what they need.

8. Offer Easy Access to Recent Homepage Features

Users will often remember articles, products, or promotions that were featured prominently on the homepage, but they won't know how to find them once you move the features inside the site. To help users locate key items, keep a short list of recent features on the homepage, and supplement it with a link to a permanent archive of all other homepage features.

Use Visual Design to Enhance, not Define, Interaction Design

9. Don't Over-Format Critical Content, Such as Navigation Areas

You might think that important homepage items require elaborate illustrations, boxes, and colors. However, users often dismiss graphics as ads, and focus on the parts of the homepage that look more likely to be useful.

10. Use Meaningful Graphics

Don't just decorate the page with stock art. Images are powerful communicators when they show items of interest to users, but will backfire if they seem frivolous or irrelevant. For example, it's almost always best to show photos of real people actually connected to the topic, rather than pictures of models.

The Ten Most Violated Homepage Design Guidelines

1. Emphasize what your site offers that's of value to users and how your services differ from those of key competitors

Compliance rate: 27%
Guideline number in Homepage Usability book: 3

This is one of the most important issues in homepage design, so it's particularly sad that it's the least followed of all the guidelines. Websites are incredibly bad at explicitly stating what they offer users. Instead, they hide their offerings in generic marketese that makes very little impression on prospective customers.

Remember: when users have needs, they typically query search engines and allocate only a few seconds to scan each of the sites that the search engine drags up.

2. Use a liquid layout that lets users adjust the homepage size

Compliance rate: 28%
Guideline number in Homepage Usability book: 67

Fighting frozen layouts seems a lost battle, but it's worth repeating: different users have different monitor sizes. People with big monitors want to be able to resize their browsers to view multiple windows simultaneously. You can't assume that everyone's window width is 800 pixels: it's too much for some users and too little for others.

3. Use color to distinguish visited and unvisited links

Compliance rate: 33%
Guideline number in Homepage Usability book: 37

Knowing where you've been is one of the three basic features that all navigation designs should support. (The other two are "Where am I?" and "Where can I go?")

It's sad that only a third of corporate homepages tell users at a glance which site areas they've already seen. Navigational confusion results when designers disable one of the few useful features of a standard Web browser: having visited and unvisited links appear in different colors. Our testing has shown that violating this guideline is particularly harmful for elderly users.

> More on changing link colors

4. Use graphics to show real content, not just to decorate your homepage

Compliance rate: 35%
Guideline number in Homepage Usability book: 56

For example, use photos of people who have an obvious connection to the content as opposed to using models or generic stock photos. People are naturally drawn to pictures; gratuitous graphics can distract users from critical content.

Stock photography sellers are doing a brisk business, but users don't believe that your product will make them happy just because there's a smiling lady on your homepage. Better to show your actual product.

5. Include a tag line that explicitly summarizes what the site or company does

Compliance rate: 36%
Guideline number in Homepage Usability book: 2

Our recent study of how people use "about us" information on websites did find that most users could eventually dig up information about a company's purpose. But why do most sites make prospects work so hard?

In keeping with most advertising slogans, content-free tag lines abound. Once you've paid millions to get a useless slogan developed, it's probably hard to accept that it won't work for your website.

I suggest a compromise: put the useless slogan in a graphic banner next to your logo, where it will be ignored. Then add a true tag line in plain-text format in the content area where people will actually see it.

6. Make it easy to access anything recently featured on your homepage

Compliance rate: 37%
Guideline number in Homepage Usability book: 33

For the Alertbox, 80% of the readership happens after a column has passed from the homepage into the archives. In general, users remember when they've seen something interesting on a homepage. However, unless that homepage lists recent features and offers links to them in the archive, users will never be able to find what they're looking for on subsequent visits.

7. Include a short site description in the window title

Compliance rate: 39%
Guideline number in Homepage Usability book: 75

This is mainly important for search engine visibility, but why not take advantage of this superior -- and cheap -- form of Internet marketing?

8. Don't use a heading to label the search area; instead use a "Search" button to the right of the box

Compliance rate: 40%
Guideline number in Homepage Usability book: 49

This is a small point, but there's no reason to label the search box if there's a "Search" button right next to it. Interaction design's less is more principle tells us that extra elements in a dialogue distract users from the salient points and reduce their ability to understand an interface. (In other words, with less to consider, people understand more of what's there.)

9. With stock quotes, give the percentage of change, not just the points gained or lost

Compliance rate: 40%
Guideline number in Homepage Usability book: 110

This guideline only applies to sites that provide stock quotes, either in the investor relations information or elsewhere. With stock quotes, the general principle is to help users understand the relative magnitude of a change, and thus its true importance. (A similar guideline applies to presenting other statistics that change over time.)

A stock increase of $0.75 means very different things if the starting price was $8 (a booming 9% leap) versus $60 (a modest 1% gain).

10. Don't include an active link to the homepage on the homepage

Compliance rate: 41%
Guideline number in Homepage Usability book: 43

This is a special case of a guideline that applies to all website or intranet pages: never have a link that points to the current page. (A button to refresh stock quotes or other changing information is a different matter, and should be presented as a command button rather than a navigation link since it doesn't lead to a new location.) Active links to current pages cause three problems:

  • If they click it, a link leading to the current page is an utter waste of users' time.
  • Worse, such links cause users to doubt whether they're really at the location they think they're at.
  • Worst of all, if users do follow these no-op links they'll be confused as to their new location, particularly if the page is scrolled back to the top.
Homepage links on the homepage typically result from using a universal navigation bar that includes "home" as an option. Fine. But when users are on a page that's featured in the navbar, you should turn off that option's link and highlight it in such as way that indicates that it's the current location.

SEO Checklist

The WebConfs website has a very useful list of “Best and Worst Practices for Designing a High Traffic Website.” Basically they collected all the major factors that might affect the search optimization of your site, attributing a score to them. The score ranges from -3, which is very bad for your site, to +3, which is very good. Below you will find a summary of the most important factors:

Keywords

  • Keyword in title tag (+3)
  • Keyword in URL (+3)
  • Keyword density in document (+3)
  • Keyword in H1 and H2 headings (+3)
  • Keyword in the beginning of document (+2)
  • Keyword in ALT tags (+2)
  • Keyword in Meta tags (+1)
  • Keyword stuffing (-3)

Links

  • Anchor text of inbound links (+3)
  • Origin of inbound links (+3)
  • Links from similar sites (+3)
  • Links from .edu and .gov sites (+3)
  • Anchor text of internal links (+2)
  • Many outgoing links (-1)
  • Outbound links to bad neighbors (-3)
  • Cross-linking (-3)

Meta Tags

  • Description Meta Tag (+1)
  • Keywords Meta Tag (+1)
  • Refresh Meta Tag (-1)

Content

  • Unique content (+3)
  • Frequent updates (+3)
  • Age of content (+2)
  • Poor coding or design (-2)
  • Invisible text (-3)
  • Doorway pages (-3)
  • Duplicate content (-3)

Other factors

  • Site accessibility (+3)
  • Sitemap (+2)
  • Site size (+2)
  • Site age (+2)
  • Top-level domain (+1)
  • URL length (0)
  • Hosting downtime (-1)
  • Flash (-2)
  • Misused Redirects (-3)